Privacy Policy

Effective Date: 07/01/2025

Lake Cook Music Studio LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share personal information from our students, parents, website visitors, and other users of our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, student name and age, emergency contact information
  • Billing Information: Credit/debit card information (processed securely via a third-party payment processor)
  • Usage Data: IP address, browser type, access time, pages visited (for visitors to our website)
  • Student Records: Lesson history, attendance, progress notes, or performance video/audio files

2. Use of Cookies and Tracking Technologies

Lake Cook Music Studio LLC uses cookies and similar technologies on our website to enhance your experience, analyze website traffic, and support marketing and scheduling features.

What Are Cookies?

Cookies are small text files stored on your device that help websites remember information about your visit, such as preferences or login status.

Why We Use Cookies

We use cookies to:

  • Analyze website traffic and user behavior through services like Google Analytics
  • Deliver targeted ads and measure marketing effectiveness using Facebook Pixel and similar tools
  • Enable embedded third-party content (e.g., YouTube, SoundCloud, Calendly, MyMusicStaff)
  • Maintain session information for registration forms and lesson scheduling tools

These third-party tools may place their own cookies and are governed by their respective privacy policies.

How to Manage Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to delete existing cookies and prevent new ones from being stored. However, some features of our site may not function properly if cookies are disabled.

Consent

By using our website, you consent to the use of cookies in accordance with this policy. You may withdraw or adjust your consent at any time by updating your browser settings or contacting us directly.

3. How We Use Your Information

We use your information to:

  • Schedule and manage music lessons and events
  • Communicate with students and families
  • Process payments and billing
  • Maintain student progress and records
  • Improve our website and services
  • Comply with legal obligations

4. SMS Privacy Policy

Lake Cook Music Studio LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

  • Data Collection: We will collect your name, email address, mailing address and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement or third-party reservation systems.
  • Data Usage: We use your data solely for sending Account Notification and Customer Care.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring and message frequency varies.
  • Contact Lake Cook Music Studio LLC: (877) 588-2526 or contact@lakecookmusicstudio.com for HELP or to STOP receiving messages.
  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to (877) 588-2526 or contact@lakecookmusicstudio.com. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  • Non-Sharing Clause: We do not share you data with third parties for marketing purposes. Lake Cook Music Studio LLC will NOT sell, rent or share the collected mobile numbers.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your data:

  • With service providers (e.g., payment processors, scheduling software) who assist us in operations
  • When legally required (e.g., subpoenas or court orders)
  • With your explicit consent (e.g., media releases for student performances and events)

6. Data Security

We implement appropriate safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal or contractual obligations)
  • Opt out of non-essential communications

To exercise these rights, contact us at:
📧 contact@lakecookmusicstudio.com

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns, please feel free to reach out:

Lake Cook Music Studio LLC
1151 McHenry Rd., Suite 204
Buffalo Grove, IL 60089
📍 Get Directions on Google Maps
📧 Email: contact@lakecookmusicstudio.com
📞 Phone:
• Local: (224) 633-6611
• Toll-Free: (877) LUV2JAM / (877) 588-2526
🌐 Website: lakecookmusicstudio.com